On-Site Information: Arrival and your stay at DESY Photon Science

How to reach DESY
  • How to reach us
    ...from the airport, train station or by car. maps, transportation system etc.

Arrival on-site

  • If you have booked a room in the DESY Hostel you may want to check in first. Check-in time is from 14:00 onwards. Keys for the Hostel rooms may be collected from, or returned to, the Hostel Office (Mo-Fri 9:00–13:00) or the DESY Main Gatehouse, Notkestrasse (Mo-Fri 14:00-9:00; weekends and public holidays: 24 hours a day). In case you encounter problems with the Key System please address the Hostel Office or the gatekeepers. As guest of the DESY Hostel, you have access to a kitchen with personal fridge, dishes and cooking facilities as well as to washing machines.
  • Please get in touch with your Local Contact after your arrival on site. Clarify how to get the on-site instructions.
  • If you have already obtained a DACHS Card during an earlier visit to DESY please bring it with you, otherwise you will be charged the costs for a spare card. If you do not have a DACHS card yet please get one here:

The DACHS Card is available:
• in bldg. 6/ R110
(Mon-Thu 8:00-12:00 and 13:00-16:00, Fri 8:00-12:00 and 13:00-14:00).
• outside office hours at the DESY main entrance, Notkestr. 85

Performing your experiment

  • As support for experimenters DESY Photon Science offers different infrastructure facilities (mechanical workshop, library, chemistry laboratory, etc.) for external and in-house users.
  • For computer access to the DESY Guest Network you have to register first.
  • Please note that you have to fulfill the safety requirements to work in laboratories and workshops! In addition to your Online Safety Training you will have to get aquainted to on-site safety regulations at your working sites. For further information you should ask your Local Contact.

Technical support during your experiment
The technical shift service ensures that the various support systems, (e.g. water, compressed air, helium, exhaust gases, crane operation etc.) are available and properly used and can be contacted by phone for
       PETRA III
       within DESY 1888
       from outside DESY +49 (0)40-8998-1888
       PETRA III Extension
       within DESY 6194
       from outside DESY +49 (0)40-8998-6194
       within DESY 3025
       from outside DESY +49 (0)40-8998-3025

Regular working hours are from Mo-Fri 7:30-16:00. Outside regular working hours (Mo-Fri: 17:00 - 01:00, Sat, Sun, Holidays: 09:00 - 24:00) you may call the shift service via mobile phone (9)3868.

In case of fire or accidents, dial the DESY EMERGENCY Number 2500
(from outside DESY +49 40 8998 2500).
Do not directly call ambulance or fire brigade yourself!